Shipping & Customs

📦 Shipping & Customs Policy

Shipping Methods

【 United States 】

Standard Shipping (Japan Post)

  • Tracking included
  • Estimated delivery time: approx. 6–20 business days
  • U.S. import duties and customs fees are included in the shipping cost (DDP)
  • No additional customs charges will be billed upon delivery

Express Shipping (FedEx / EMS)

  • Tracking included
  • Estimated delivery time: approx. 5–10 business days
  • U.S. import duties and customs fees are included in the shipping cost (DDP)
  • No additional customs charges will be billed upon delivery

【 Other Countries 】

  Standard Shipping

   Shipped via Japan Post with tracking, approx. 15–20 business days, depending on destination.

  Express Shipping
   Shipped via EMS or FedEx, with tracking, approx. 5–10 business days.
(The shipping carrier is selected by our store based on destination, package size, and current shipping conditions.)

⚠️ Delivery times may be extended if packages are held for customs inspection.

Customs & Import Duties

United States

Import duties and customs fees are included in the shipping cost.

All Other Countries

Import duties, taxes, and customs fees are the responsibility of the buyer.
Customs regulations vary by country, so please check with your local customs office for details.

Returns & Refunds

We accept returns within 30 days of delivery only if the item is damaged or defective.

  -Please contact us before returning the item and provide clear photos of the issue.

  -Buyers are responsible for return shipping costs unless the item is confirmed to be defective.

Available Shipping Countries

We currently ship to the following countries and regions (in alphabetical order):

Austria, Australia, Belgium, Bosnia and Herzegovina, Canada, Chile, China, Denmark, Finland, France, Germany, Hong Kong, Iceland, Ireland, Israel, Italy, Korea, Liechtenstein, Luxembourg, Malaysia, Monaco, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States.

Important Notice Regarding Shipping Fees

Shipping fees are subject to change based on package weight, size, and destination.
Please review the final shipping cost shown at checkout before completing your order.